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A MESSAGE FROM JOHN K. SMITH, PRESIDENT & CEO

smith2I am honored to serve as the President and Chief Executive Officer of the recently affiliated Pennsylvania and Indiana Lumbermens Mutual Insurance Companies. With our roots over 100 years strong, PLM and ILM have been continuously dedicated to insuring the wood products and building materials industries. Going forward, I can assure you that not only are we going to continue providing industry- specific products and services, but that together I am confident that PLM and ILM will be the premier provider for these types of businesses.

We at PLM and ILM pride ourselves on our close ties to the industries we serve and are consistently working hard to maintain and strengthen our relationships with customers. Our experience in the wood niche allows us to give you the experience you deserve.

The integration of PLM and ILM presents the opportune time to assess our current practices. Internal changes will allow us to simplify, modernize, and determine best practices that will strengthen us as a company both financially and operationally. Our determination to provide you with the best products, customer service, and technical expertise will support our ability to grow profitably. I truly believe that the affiliation between these well known insurance providers will allow us to provide you with tailored products and services with a greater assurance of stability.

We continue to increase our involvement in the producer community as well. Through the geographic expansion of our business, we hope to continue strengthening our current relationships and developing new relationships with brokers and agents across the country. Our expanded staff of dedicated and experienced Business Development Representatives gives us the opportunity to be present at a growing number of regional and national producer shows and conventions. Our hope is that producers country-wide will see the value in the open brokerage business structure to which we are committed. This approach to distributing our products allows any licensed agent or broker anywhere in the United States to access our market directly.

As the President and CEO of PLM and ILM, I can say with a high level of certainty that the affiliation of our two great companies has only strengthened our commitment to the wood products and building materials industries. I truly believe that our dedicated staff and proven products and services will continue to support long-term, mutually beneficial relationships between PLM and ILM, our customers, and our brokers because I am confident that together, we’re better.

Thank you for your interest in PLM and ILM.

JohnS

John K. Smith, CPCU
President and CEO